State Funding for Continence Care

Continence Funding Support by State

Government funding schemes are available across Australia to help eligible individuals access continence products and support. Below is a summary of key state-based programs, including:

• Eligibility criteria
• How to apply
• Where Ontex products are approved for use

Note: This information is provided as a general guide only. For the most current details or to confirm eligibility, please contact the relevant funding body directly.

QLD – Medical Aids Subsidy Scheme (MASS)

Overview:
MASS provides a subsidised amount of continence aids every 6 or 12 months.

Eligibility Summary:

• Be a permanent resident of Queensland
• Have a permanent or stable condition or disability
• Hold a Pensioner Concession Card, Health Care Card or QLD Seniors Card
• Be assessed by a healthcare professional

How to Apply:

• Visit the MASS website or call 1300 443 570
• You may receive MASS funding in addition to CAPS
• Only products listed on the approved MASS schedule are eligible

NSW – Enable NSW Program

Overview:
Enable NSW supports people with chronic health conditions or disability by funding equipment for mobility and self-care, including continence products.

Eligibility Summary:

• Check eligibility via the Enable NSW eligibility tool
• Have moderate to severe incontinence or bladder/bowel dysfunction
• Your needs must exceed what’s covered by the Continence Aids Payment Scheme (CAPS)

How to Apply:
Visit the Enable NSW website or call 1800 362 253

VIC – State-wide Equipment Program (SWEP)

Overview:
SWEP does not fund disposable pads but does fund washable bed pads and protective mats, such as Kylie-branded products.

Eligibility Summary:

• Be a permanent resident of Victoria
• Hold an Australian Government Visa
• Be an asylum seeker
• Hold a Temporary Protection Visa
• Have a permanent disability or be frail aged and living at home

How to Apply:
Visit the SWEP eligibility page or call 1300 747 937

WA – Continence Management and Support Scheme (CMASS)

Overview:
CMASS is a product subsidy scheme delivered by Silver Chain. Specialist continence nurses provide assessments and advice to help manage bladder or bowel conditions.

Eligibility Summary:

• Aged 16 years or older and a permanent WA resident
• Have a chronic or intractable continence condition (lasting 6 months or more)
• Hold a Pensioner Concession Card or a Health Care Card
• Not receiving:
  • A Commonwealth Home Care Package (Level 1–4)
  • High-level residential aged care
  • An NDIS plan

How to Apply:

• Call Silver Chain on 1300 787 055
• Visit silverchain.org.au for clinic locations and info
• Eligible individuals can access CMASS and CAPS together
• Product subsidies of up to $490 per year are available