Kylie FAQs

Learn About Your Kylie

Kylie waterproof bedding protection is a reusable, durable, and comfortable option.

Outlined below we cover frequently asked questions (FAQs), Directions of Use and How to Care for your Kylie mattress protector.

If your question is not answered, call our friendly Kylie Care Customer Service team who can answer your questions today, or complete the Kylie Care enquiry form and we will be in touch.

 

HOW DO I BEST PLACE AND POSITION A KYLIE SUPREME MAC (tuck-ins) OR A KYLIE SUPREME ON THE BED TO ENSURE IT IS SECURE?
Kylie Supreme - washable bed protector

Directions for Use

  • For optimal performance, it is recommended that Kylie bed protector products are washed prior to use.
  • Place a standard single bed sheet (fitted or flat) over the mattress, followed by a KYLIE™ Waterproof Draw Sheet.
  • Place the KYLIE™ Supreme over the top of a KYLIE™ Waterproof Draw Sheet.
  • When using all Kylie Bed Sheet products, ensure the quilted blue side is facing up because the blue side is the side that should come in contact with the body.
  • Position both the KYLIE™ Waterproof Draw Sheet and the KYLIE™ Supreme in such a way as to ensure the area between the shoulders and knees are covered.
  • Place the Tuck-ins under the mattress to keep the KYLIE™ Supreme in position and prevent wrinkling.
Kylie Supreme Mac - Waterproof Bedding Protection

Directions for Use

  • For optimal performance, it is recommended that Kylie Mattress Protector products are washed prior to use.
  • Place a standard single bed sheet (fitted or flat) over the mattress, followed by a KYLIE™ Supreme Mac.
  • NB: Additional Kylie waterproof products are not necessary, as the Kylie Supreme Mac offers complete waterproof protection.
  • Ensure the Kylie Supreme Mac quilted blue side is facing up because the blue side is the side that should come in contact with the body.
  • Position the KYLIE™ Supreme Mac in such a way as to ensure the area between the shoulders and knees are covered.
  • Place the Tuck-ins under the mattress to keep the KYLIE™ Supreme Mac in position and prevent wrinkling.
I HAVE NOTICED THAT ALL PRODUCTS IN THE BEDDING AND WASHABLE RANGE HAVE A BLUE QUILT TOP LAYER. IS THERE A DIFFERENCE?

Performance wise, there is no difference between the feel-dry benefits of our Kylie Bedding and Kylie Washable Protection ranges.
The soft quilted, non-piling blue surface allows fluid to easily pass through to the middle layers. These use a revolutionary fibre construction, which has been developed for superior absorption.
The only difference between products is the size and specifications. There are varying sizes and product features to enable usage in a home environment or in a professional setting, depending on the user’s needs. Some examples:-
The Chair Pad is a compact size to enable discretion and comfort at home.
Kylie Bed Sheets are a comfortable way to get a good night's rest and keep wetness away from the user’s skin and these are available for single or double beds.
Kylie Mattress Protector products like the Supreme Mac mean you can use your normal bed sheets or use with Kylie sheets.

HOW ABSORBENT IS THE KYLIE™ SUPREME MAC?

A Kylie Ultra Absorbent Bedding Protection product holds 2.5+ Litres of fluid, providing approximately 8 + hours of protection. It’s our number one product Health Care Professionals prescribe to anyone in the family that has a need to manage incontinence due to its practical features such as; (1) Easy placement on a bed with secure tuck-ins for security, (2) fast fluid absorption, (3) durability and the (3) longevity due to its high quality manufacturing.

SHOULD I WASH THE KYLIE BEDDING AND WASHABLE PROTECTION PRODUCT I HAVE PURCHASED BEFORE USING?

Yes. We do recommend that you wash your Kylie before you use it. Refer to Care Instructions for details.
Do not use fabric softener on your Kylie, as it will damage the product. Fabric softeners contain silicone which act as a barrier, therefore resulting in loss of absorbency through the unique three layer active system.

HOW MANY KYLIE SUPREME MACS SHOULD I PURCHASE?

It is recommended that you start with one product, however, it is a good idea to purchase three products to ensure you always have one on the bed, one in the wash and a spare ready to go.

ARE THERE OTHER BEDDING PROTECTION PRODUCTS IN THE KYLIE RANGE?

Yes, Kylie manufacture a broad range of waterproof bedding and washable protection. See all our products featured in The Kylie Range in three categories – Ultra Absorbent Bedding Protection, Ultra Absorbent Washable Protection and the Waterproof Bedding Protection. A common set-up is three Supreme Macs as kylie bed protectors, kylie sheets, though as noted above you don’t need multiple Kylie protectors, people just like to feel extra secure with complementary products.

WHERE CAN I PURCHASE PRODUCTS FOR THE KYLIE RANGE?

Kylie is available to purchase via our Kylie Online Store, Distributors and Pharmacies throughout Australia. Visit our Shop page to find your local stockist or you can purchase from a stockist that delivers direct to your door.

CAN I USE AN ELECTRIC BLANKET WITH A KYLIE PRODUCTS?

No, it is not recommended. Exposing electrical products to liquid could be a high risk safety hazard. Please read the full Care and Washing Instructions here for details

IS IT OKAY TO HAVE DIRECT SKIN CONTACT WITH THE KYLIE BEDDING AND WASHABLE RANGE?

The Kylie Ultra Absorbent Bedding Protection and Washable Protection range has been specifically designed to absorb fluid, keeping the skin dry and comfortable. To obtain maximum benefit, the user’s skin must be in direct contact with the blue surface of whichever KYLIE™ bedding protection product you choose.

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